Cayuga Counseling Services, Inc. strives to provide the greatest level of care and service to our clients while conducting business with the highest level of business ethics and in compliance with all federal and state mandates.
The Agency has adopted a Corporate Compliance Program to demonstrate our commitment to comply with applicable laws from govermental authorities including the New York State Office of Mental Health, the New York State Office of People with Developmental Disabilities and the New York State Department of Health.
The Corporate Compliance Program applies to members of the Board of Directors, agency staff members, contract employees, volunteers, students and other agents. The primary emphasis of the compliance plan is the detection and prevention of fraud, waste and abuse in federal, state and private health care plans.
However, the Compliance Plan also covers use of corporate funds and resources, agency budgeting rules, and corporate governance by the Board of Directors. Persons performing Agency business and new board members receive training during their orientation, and all receive ongoing training to ensure that the policies and procedures of the Corporate Compliance Program are fully understood. The Corporate Compliance Program is monitored by the Corporate Compliance Officers.
The Corporate Compliance Program is overseen by a committee which consists of:
- Agency Quality Assurance Committee
- Board of Directors Audit Committee
- Executive Director
- Corporate Compliance Officers
Make a Complaint
The agency has established a Corporate Compliance hotline to allow employees, staff, managers, volunteers, contractors or other Agents of Cayuga Counseling Services,Inc. to inform the Compliance Officer(s) of a possible compliance violation. The hotline number is (315) 253-9795 ext. 811.