Medicaid Service Coordination

Our mission is to serve the full range of needs of persons with mental retardation and developmental disabilities by expanding the number of types of community based services and developing new methods of service delivery through comprehensive services with systems of care to children ages 5-18 and to provide the opportunity to attain the highest level of independence through an individualized service program specifically designed for that person.

Medicaid Service Coordination is a medicaid State Plan Service administered by the NYS Office For People With Developmental Disabilities.

Services are also available through Coordinated Children’s Services Initiative (CCSI).

What is a service coordinator?

A service coordinator is a professional who assists individuals with mental retardation or developmental disabilities in obtaining necessary services and supports to lead successful lives in the community according to their own needs and desires.

What does a service coordinator do?

Service coordinators meet with individuals as needed to provide a variety of services. Service coordinator’s activities are based on the individual’s valued outcomes and goals. The service coordinator uses a “person-centered approach” that focuses on what the individual wants and needs, with a vision of a desirable future. This approach seeks to build on an individual’s abilities and skills, rather than concentrate on limitations. The service coordinator develops, implements, and maintains an Individualized Service Plan (ISP) which is a written personal plan that summarizes the help an individual wants and needs to achieve his/her own aspirations in life. The plan further reflects the informed choices of the individual.

What your service coordinator can do for you:

  • Advocate for you in all settings.
  • Take reasonable steps to ensure that you are safe and healthy.
  • Refer you to Home and Community Based Services Waiver of Care-At-Home Waiver Programs such as environmental modification/adaptive equipment, residential/day habilitation.
  • Secure respite for families.
  • Work with families and individuals aging out of school.
  • Assist in transitioning children out of Early Intervention Programs.
  • Refer to needed clinical services such as Psychiatric/OT/PT/Speech.
  • Refer to recreational programs.
  • Refer to Vocational and Educational Services for Individuals with Disabilities (VESID), Commission on the Blind and Visually Handicapped (CBVH), and Supported Employment programs.
  • Monitor and evaluate services with individuals and families including satisfaction with these services.
  • Assist in maintaining family unity through linkage to Family Support Services.