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Happy Family Gathering

Children & Family Services

Safety. Permanency. And Well Being

Children Lying Together

The HAVEN Program

The Haven is a federally funded program through Cayuga Counseling services. We provide trauma-based services to children, teens, and families. We support children & youth (ages 3-18) and their families who have been impacted by the experience of trauma. The Haven is open Mon-Fri 8am-6pm By Appointment ONLY.

Eligibility Criteria -- if your child (or children) has experienced 1 or more of the following, you qualify for services with The Haven: 

Physical Abuse
Emotional Abuse
Sexual Abuse/Assault
Neglect
Theft
Community Violence
Foster Care or Adoption
Kidnapping
Bullying
Divorce or Family Separation
Domestic Violence
Substance Use Exposure
Grief
Serious Illness or Injury
War or Forced Migration
Racial or Cultural Discrimination
Medial Trauma
Other Stressful or Scary Event 

For more information Contact: Samantha Lazarro, Client Services Coordinator/Educator, at (315)253-9795 ext. 302 or SamanthaL@cayugacounseling.org

Teacher With Children

Care Coordination

 A children’s health home is care management where all of the child’s caregivers communicate with one another so that a family’s needs are addressed. Care Managers provide access to services, ensuring they have everything necessary to stay healthy, out of the emergency room, and out of the hospital. Care Managers contact all providers involved with the family including therapists, medical doctors and dentists, well child and specialty visits, and vaccination appointments. Clients can have managed care or private insurance.

For more information Contact: Sydney Dinneen, LCSW, Director of Clinical Services, at (315)253-9795 ext. 201 or SydneyD@cayugacounseling.org

Child Playing Blocks

Skill Building

Children are provided with a variety of essential life skills such as communication, problem-solving, time management, self-care, and more. We also provide children with valuable coping skills that are meant to empower them to navigate challenges, manage stress, and build emotional resilience 

For more information contact: Samantha Lazarro, Client Services Coordinator/Educator, at (315)253-9795 ext. 302 or SamanthaL@cayugacounseling.org

Child Drawing Activity

Case Management

A children’s health home is care management where all of the child’s caregivers communicate with one another so that a family’s needs are addressed. Care Managers provide access to services, ensuring they have everything necessary to stay healthy, out of the emergency room, and out of the hospital. Care Managers contact all providers involved with the family including therapists, medical doctors and dentists, well child and specialty visits, and vaccination appointments. Clients can have managed care or private insurance.

*Need to live in the city of Auburn to qualify*

For more information contact: Sydney Dinneen, LSCW, Director of Clinical Services, at (315)253-9795 ext. 201 or SydneyD@cayugacounseling.org

Children Playing Outdoors

Recreational Activities 

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Father And Son

Parent-Child Interaction Therapy 

Parent-Child Interaction Therapy (PCIT) is a program that can help families with young children who are experiencing behavioral or emotional challenges. It is a short-term, evidence-based program that involves weekly therapy sessions with a therapist and the child and caregiver.

What is PCIT?

PCIT is a Form of Therapy That Has 2 Main Goals:

1. Promoting effective behavior management/discipline techniques.

2. Enhancing a positive relationship between parent and children.​​

How Do I Learn the PCIT Skills?

You will learn the skills of PCIT from in-session, direct coaching by your therapist. As you and your child play, your therapist will give feedback and direction to you through an earpiece worn by you. Out of session, you will be given homework to practice the skills you learn in session

Live Coaching:

Part of PCIT’s success in helping parents and children is the learn-by-doing approach that drives the program. Live coaching helps parents learn what they are doing well and provide in-time support with skills they may have more difficulty mastering.

Who Can Benefit from PCIT?

Doesn't Listen to Adults

Has Temper Tantrums

Takes or Breaks Others Things

Hits or Kicks Others

Can't Sit Still

Can't Play Alone

Has Difficulty Taking Turn

PCIT has been shown in numerous research studies to improve child’s challenging behaviors like these, that may strain the relationship parents have with their young children.

For more information Contact: Samantha Lazarro, Client Services Coordinator/Educator, at (315)253-9795 ext. 302 or SamanthaL@cayugacounseling.org

Family Walking

Strengthening Families Group

Collaborates with families, schools, and service providers to ensure families receive the services needed for their children. 

For more information Contact: Samantha Lazarro, Client Services Coordinator/Educator, at (315)253-9795 ext. 302 or SamanthaL@cayugacounseling.org

© 2025 by Cayuga Counseling Services Powered and Secured by Wix

17 E. Genesee Street, Auburn, NY 13021

Tel: 315-253-9795

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