I’m Joanna Wilson, the Medical Coordinator/Administrative Supervisor with over 20 years of experience in both medical and behavioral health settings. My work centers on supporting clinical teams, coordinating services, and ensuring daily operations run smoothly and efficiently. I’m known for strong communication skills, solid organization, and a calm, solutions-focused approach—especially in fast-paced or high-demand environments.

I hold a Bachelor’s Degree from SUNY Brockport, where I developed a strong foundation in human services. This background has guided my ability to balance empathy with accuracy, helping me provide clear, reliable support to both clients and staff.

Throughout my career—including my role at Cayuga Counseling Services, Inc.—I’ve built a reputation for dependability, attention to detail, and professionalism. I care deeply about creating supportive experiences for clients and contributing positively to the teams I work with.